Drug Diversion is a serious problem in our hospitals and clinics across the country. It is estimated that 10-15% of a hospital’s nursing staff has been addicted to prescription medications at one time or another. Organizations who face the following challenges head-on will minimize their risk related to this growing problem:
- Hospitals can face significant lawsuits that impact the bottom-line.
- Just one case can lead to a public relations nightmare, tarnishing the reputation of the organization as a result.
- Most importantly, patient and staff safety is dramatically reduced if this problem is not mitigated.
You are at risk
Every care system faces the problem of its staff diverting drugs from patients. To put it simply, if you are not finding violators, your processes are not working. HealthBPM can help you identify areas where you are at risk. What are you currently doing to stop drug diversion within your hospital?
Areas for Risk:
Even if you have a Drug Diversion Program in place, is it optimized to quickly and effectively identify potential abusers?
Lack of Dedicated Staff:
We have found that many Hospitals believe they are monitoring for drug diversion, but the responsibility falls on a single person. Often this individual has other responsibilities that take precedence over drug diversion monitoring.
Manual Data Gathering:
Even for those organizations with dedicated staff, they are still using inefficient, manual approaches and multiple, non-integrated data sources to determine whether there is an issue. This process can take days and weeks to complete.
Policies and Procedures Misaligned:
In many cases, we have found that operational processes within care delivery units are not aligned to written policies for controlled substance management.
Inadequate Audit Trails:
The DEA is stepping up investigations of drug diversion events. To avoid significant fines, it is critical to be able to demonstrate regulatory compliance with appropriate audit protocols
It is very important to make sure your team understands the critical importance of controlled substance management and proper administration. Most risk can be mitigated through better education and communication. Improved policies and better compliance, coupled with more effective, systematic monitoring capabilities reduce the dangers of patient exposure and negative publicity.
HealthBPM Drug Diversion Prevention Approach:
Our approach at HealthBPM is to look at both the behavioral and technical aspects of an opportunity for improvement. Not only do we examine the processes, systems and data; we also evaluate the organization’s communications, governance, and team effectiveness.
HealthBPM can show you the benefits of having a more effective, systematic approach with only 30 -90 days worth of data. See the results of next-gen technology for activity monitoring.
The HealthBPM team will provide a comprehensive evaluation of your current policies, procedures, reports, documentation, tools, and systems. In addition, we will look at your organization’s communications, support, and the effectiveness of your drug diversion prevention program. After the short 4-6 week engagement, we will provide a detailed gap analysis and a list of high-risk areas that offer room for improvement.
At the end of the drug diversion prevention healthcheck, HealthBPM will produce an executive-level report that indicates the areas at risk, recommendations for change, and an actionable roadmap for measurable improvement in team education, policy & procedure alignment, and system modernization.
HealthBPM’s team will be available to you and your organization to assist with the ongoing management and maintenance of your newly-aligned processes and optimized monitoring systems. Our service creates an efficient way to stay up-to-date on technology, have access to highly specialized skills, and address common issues related to cost, quality of service and risk on a continuing basis.
Mitigate your risk of narcotic theft with HealthBPM.
Controlled substance management and monitoring is critical for care systems. We at HealthBPM are here to help—let’s talk about how we can partner with you to improve your Drug Diversion Prevention Program.
Drug Diversion costs an estimated $72 billion annually. Learn what you can do to make sure your policies and procedures are up to date and aligned with best practice standards.
Design eLearning tools and messaging that are aligned with your Drug Diversion Prevention program to provide optimal patient safety education and employee awareness.