Challenge/ Opportunity:

• Implement across 50 ambulatory clinics of various specialties
• Non-standardized workflows and IT systems across five service areas
• Develop standardized approach to scale the EHR to future acquisitions
• Address the cultural and operational needs of a partnership with an external group of physicians
• Facilitate the Central Operations Governance Council to oversee EHR design and workflow standardization

Approach:

• Project leadership to manage the EHR initiative and roll-out among multiple clinics
• Develop standard EHR configuration based on common needs among like practices
• Engineer EHR infrastructure to reduce overall burden of maintenance
• Develop baseline configurations for each specialty to scale EHR to future acquisitions

Client Benefits/ Achievements:

• Standardized system configuration, workflows and process by service area
• Effective integration across EHRs with physician group partnership
• Scalable model for EHR implementation by service area or specialty